Data protection
Responsible for the content:
Josef Kolbitsch
Kötschach 284, A-9640 Kötschach-Mauthen
Email: info@alpencamp.at
Phone: +43 (0) 4715/429
Site owner:
Address: Josef Kolbitsch
Kotschach 284
A - 9640 Kötschach-Mauthen, Austria
Phone: +43 4715 429
Fax: +43 4715 4299
Email: info@alpencamp.at
VAT number: ATU36996104
The data protection declaration extends to the collection and use of personal data that may be collected when you contact us, for example when you visit our website, when you inquire about, book or purchase services or when you call us. Please take a moment and read the following document, which informs you how the ALPENCAMP (Josef Kolbitsch) handles your personal data, what types of data are recorded, how and for what purpose this data is used, to whom the ALPENCAMP passes this data on and how the ALPENCAMP protects your personal data.
Your personal rights have the highest priority, and ALPENCAMP does its best to protect these rights.
Any further data protection obligations going beyond this data protection declaration remain unaffected.
Informational use
If you use this website without submitting data to us in any other way (e.g. by registering or using the contact form), we collect technically necessary data that is automatically transmitted to our server, including:
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IP address
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Date and time of the request
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Content of the request
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Access status / HTTP status code
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Browser type
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Language and version of the browser software
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operating system
This is technically necessary in order to be able to display our website to you. We also use the data to ensure the security and stability of our website. The legal basis for the survey is Art. 6 Para. 1 lit. f GDPR.
Why does the ALPENCAMP collect personal data?
The ALPENCAMP collects and uses your personal data in order to offer you exemplary customer service, to enable easy access to our website and to present an optimal range of services. In addition, the ALPENCAMP helps to keep you informed about the latest product announcements, special offers and other developments that we believe may be of interest to you.
If you are not interested in being kept up to date on the latest developments as well as current product and service information, you can let us know at any time.
If you send us personal data by e-mail - outside of this website - we cannot guarantee secure transmission and protection of your data. We recommend that you never send confidential data unencrypted by email.
Which data are recorded?
There are a number of situations in which your personal data can help the ALPENCAMP to better serve you. For example, you might be asked for personal information when you start a transaction. You will only ever be asked for information that is relevant to the respective situation. This includes, for example, your name, postal address, telephone number, email address and preferred method of contact or credit card details. In addition, the ALPENCAMP collects information for market research purposes in order to get to know our customers better and thus to be able to offer you a more effective service. The ALPENCAMP also collects customer activity data from our website. On the basis of this data, the ALPENCAMP can determine which information is really useful for our customers and which areas of our website and Internet services are of most interest.
When does the ALPENCAMP pass on personal data?
The ALPENCAMP takes the protection of your personal rights very seriously. The ALPENCAMP assures you that the ALPENCAMP neither sells nor lends your contact information to other providers. In order to be able to offer you an exemplary service, the ALPENCAMP may pass on your personal data to legal persons, who are however obliged to protect this data in accordance with the data protection declaration. Sometimes it can be advantageous for the ALPENCAMP to make certain personal data about you available to other companies with which the ALPENCAMP has entered into a strategic partnership or who work for the ALPENCAMP in order to provide you with products and services on our behalf. These companies can help us to process information, fulfill customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research or carry out surveys To carry out customer satisfaction. These companies are also obliged to protect your personal data in accordance with our data protection declaration for the protection of personal rights. Occasionally, the ALPENCAMP may be forced by legal provisions or legal processes to disclose your personal data.
How does the ALPENCAMP protect your personal data?
The ALPENCAMP takes precautionary measures, including administrative, electronic and physical procedures, to protect your personal data from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration and destruction.
The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some places. This ensures the confidentiality of your personal and credit card details when making transactions over the Internet.
You too can help us and contribute to the protection of your personal data on the Internet by taking appropriate precautionary measures. Change your password often. Use a combination of letters and numbers and make sure that you are always using a secure web browser.
Pseudonymization
Our concern within the meaning of the GDPR is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 EU-DSGVO Abs 1 lit a (consent) and / or f (legitimate interest) of the DSGVO.
Integrity of Your Personal Information
ALPENCAMP has taken protective measures to ensure that your personal data is always correct, complete and up-to-date for the intended use. Of course, you always have the right to access and change the personal data you have provided. You can help us ensure that your contact information and preferences are correct, complete, and up-to-date. You can also request a copy of your personal information by contacting us at the email address below.
Rights according to the General Data Protection Regulation
According to the provisions of the GDPR and the Austrian Data Protection Act (DSG), you have the following rights:
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Right to rectification (Article 16 GDPR)
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Right to erasure ("right to be forgotten") (Article 17 GDPR)
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Right to restriction of processing (Article 18 GDPR)
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Right to notification - obligation to notify in connection with the correction or deletion of personal data or the restriction of processing (Article 19 GDPR)
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Right to data portability (Article 20 GDPR)
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Right to object (Article 21 GDPR)
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Right not to be subject to a decision based solely on automated processing - including profiling (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to the supervisory authority, which is the data protection authority in Austria whose website you can find at https: // www. Find dsb.gv.at.
Newsletter data protection declaration
If you subscribe to our newsletter, you transmit the above personal data and give us the right to contact you by email. We use the data stored when registering for the newsletter only for our newsletter and do not pass it on.
If you unsubscribe from the newsletter - you will find the link for this at the bottom of every newsletter - then we will delete all data that was saved when you registered for the newsletter.
Cookies and Other Technologies
As is customary on many other company websites, the ALPENCAMP also uses so-called "cookies" and other technologies in order to gain a better insight into which areas of our website are particularly popular, how our visitors feel on the website. Move site and how much time they spend in different areas. In addition, the ALPENCAMP uses other technologies to ensure that our online advertising is effective and actually draws customers' attention to our products and services. The ALPENCAMP uses cookies and other technologies to analyze the data traffic on our website so that we can improve its design and functionality, and to examine whether it communicates efficiently with our customers. In addition, the ALPENCAMP uses cookies to better tailor the website to your needs and to offer you even more convenience when navigating each time you visit.
Like most websites, we also collect certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring / ending pages, operating system, date / time stamps, and clickstream data.
In some of our e-mail messages, the ALPENCAMP uses what is known as a "click-through URL", which is linked to content on our website. If you click into such a URL address, you pass through our web server before you get to the actual target web page. The ALPENCAMP tracks these "click-through" data in order to determine the interest in certain topics and to measure the efficiency of communication with our customers. If you want to avoid collecting such data, simply do not click any text or graphic links in emails.
In addition, the ALPENCAMP uses so-called "pixel tags" (tiny image files) that provide information about which areas of our website customers have visited or measure how effective customer searches on our website were.
With the help of pixel tags, the ALPENCAMP can also send e-mail messages in a format that can be read by the customer. We can also use it to check whether e-mails have been opened to ensure that the ALPENCAMP only sends messages that are of real interest to our customers.
Our company-wide commitment to protecting your personal rights
As already mentioned, the ALPENCAMP takes the protection of your personal rights very seriously. To ensure the security of your personal data, these guidelines are passed on to all employees and security measures to protect personal rights are strictly implemented within the company.
The website contains links to the websites of other companies. The ALPENCAMP is not responsible for how these companies deal with personal rights. The ALPENCAMP therefore recommends that you inquire about their privacy policy from these companies.
Questions about the protection of personal rights
If you have any questions or concerns about the privacy policy, please contact us. To do this, send us a message (see below for contact details).
Of course, you can ask the ALPENCAMP which data is processed by the ALPENCAMP about you, where this data comes from, what it is used for and to whom it is transmitted. Of course, you can also correct incorrect data or delete data that has been processed inappropriately. The provisions of the Data Protection Act apply.
ALPENCAMP is entitled to change the data protection declaration from time to time. If material changes are made, a corresponding notification will be published on our website together with the updated version of the data protection declaration.
Josef Kolbitsch
Kotschach 284
A-9640 Kötschach-Mauthen
Email: info@alpencamp.at
Phone: +43 (0) 4715/429
Use of Google Analytics & Remarketing
This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses so-called cookies, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.
Third-party providers, including Google, place advertisements on websites on the Internet. Third-party providers, including Google, use saved cookies to place advertisements on the basis of previous visits by a user to this website.
Under no circumstances will Google associate your IP address with other Google data. You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. If you do not want Google to receive data from your browser when you access the pages, you can find the link to the opt-out solution for Google Analytics here (http://tools.google.com/dlpage/gaoptout?hl=de) . This plugin prevents the browser from requesting the analytics code, so that Google does not receive any data when the page is called up. The plugin is available for different browser types. According to Google, the browser blocks the Google Analytics script after installation. If there is no such plugin for your browser, you can prevent the collection of data by clicking the following link: Deactivate Google Analytics. Alternatively, you can deactivate the use of cookies by Google by calling up the page for deactivating Google advertising . Or you can deactivate the use of cookies by third parties by calling up the deactivation page of the network advertising initiative. For more information on Google's terms and conditions, see. https://policies.google.com/privacy?hl=de
Google Analytics cookies
• _ga
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Expiry time: 2 years
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Use: Differentiation of website visitors
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Exemplary value: GA1.2.1326744211.15221060425
• _gid
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Expiry time: 24 hours
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Use: Differentiation of website visitors
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Exemplary value: GA1.2.1687193234.15221060425
• _gat_gtag_UA_ <property-id>
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Expiry time: 1 minute
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Usage: Used to throttle the request rate. If Google Analytics is provided via the Google Tag Manager, this cookie is given the name _dc_gtm_ <property-id>.
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Exemplary value: 1
We would like to point out that on this website Google Analytics has been expanded to include the code "gat._anonymizeIp ();" has been extended to ensure an anonymous collection of IP addresses.
However, if you prevent the installation of cookies by setting your browser software accordingly, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.
You can find more information on IP anonymization at https: // support.google.com/analytics/answer/2763052?hl=de
Google Analytics add-on for data processing
We have concluded a direct customer contract with Google for the use of Google Analytics by adding the “addendum to
Data processing ”in Google Analytics. You can find more about the addition on data processing for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=de&utm_id=ad
Google Maps privacy policy
We use Google Maps from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website.
By using the functions of this map, data is transmitted to Google. You can read which data is collected by Google and what this data is used for at https://www.google.com/intl/de/policies/privacy/.
Google Analytics reports on demographics and interests
We have switched on the functions for advertising reports in Google Analytics. The demographics and interests reports contain information on age, gender and interests. This enables us - without being able to assign this data to individual persons - to get a better picture of our users. You can find out more about the advertising functions at https://support.google.com/analytics/answer/3450482?hl=de_AT&utm_id=ad .
You can stop using the activities and information of your Google account under “Settings for advertising” at https://adssettings.google.com/authenticated by checking the box.
Hotjar privacy policy
We use Hotjar from Limited (Level 2, St Julian's Business Center, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on this website to statistically evaluate visitor data. Hotjar is a service that analyzes the behavior and feedback of users on websites using a combination of analysis and feedback tools. Hotjar-based websites have a tracking code integrated on their websites, which is transmitted to our servers located in Ireland (EU). This tracking code contacts the Hotjar servers and sends a script to the computer or device that you use to access the Hotjar-based website. The script collects certain data relating to the user's interaction with the relevant website. This data is then sent to Hotjar's servers for processing.
You can find more details on the data protection guideline and which data is collected by Hotjar and how it is collected at https://www.hotjar.com/legal/policies/privacy .
Deactivation of Hotjar
If you do not want Hotjar to collect your data, you can activate the Hotjar Opt Out. There you have the option of deactivating or reactivating the collection of data by Hotjar by simply clicking on the red Deactivate Hotjar button. Warning: The deletion of cookies, the use of the incognito / private mode of your browser, or the use of another browser will result in data being collected again.
Conversion measurement with the visitor action pixel from Facebook
With your consent, we use the “visitor action pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website. With its help, we can track the actions of users after they have seen or clicked a Facebook advertisement. This enables us to record the effectiveness of Facebook advertisements for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you according to our level of knowledge. Facebook can connect this data to your Facebook account and also use it for its own advertising purposes in accordance with Facebook's data usage guidelines https://www.facebook.com/about/privacy/ . You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie can also be stored on your computer for these purposes.
This consent may only be given by users who are older than 13 years. If you are younger, please ask your legal guardian for advice.
Please click here if you want to revoke your consent: Deactivate visitor pixel .
Our website uses several plugins from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You can recognize these plugins either by the blue “F” from Facebook or by the fact that this plugin is marked with the word “Facebook”. When you visit our website, these plugins establish a connection to the Facebook servers and transmit data. On the one hand, the information you see is transmitted directly from the servers to your browser and displayed there; on the other hand, information about your visit to our website is transmitted to Facebook. If you are logged into Facebook, the transmitted information can be assigned directly to your account. When interacting with the functions of the plugin, e.g. pressing the “Like” button, this information is sent directly from your browser to Facebook and saved there. The further processing of this information is the responsibility of Facebook, the corresponding conditions and setting options can be found in Facebook's data protection information. If you want to avoid your personal data being transmitted to Facebook, log out of Facebook before visiting our website.
This website uses plugins (G + Button) operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. These plugins can usually be recognized by the red “G +”.
This website uses plugins, for example the “re-tweet button”, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
You can change your data protection settings on Twitter in the account settings at: https://twitter.com/account/settings.
This website uses plugins (Instagram button) operated by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.
You can find more information on this in Instagram's privacy policy: https://instagram.com/about/legal/privacy/
This website uses plugins (Pinterest button) operated by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA.
You can find more information on this in Pinterest's privacy policy: https://about.pinterest.com/de/privacy-policy
YouTube
This website uses plugins from YouTube, operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Further information on the handling of user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy
Data processing by Feratel
The data processing in the context of the inquiry and booking forms on the websites operated by us takes place on our behalf via the feratel Deskline System, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck. In the contract for the processing of personal data, feratel media technologies AG guarantees you and us, NLW Tourismus Marketing GmbH, to have taken all the necessary technical and organizational measures to protect your data in accordance with GDPR and exclusively for the processing of those you have undertaken Use inquiries and bookings.
Platform for online dispute resolution
In addition to being able to contact us directly and resolve disputes in this way, the European Commission has provided a platform for online dispute resolution under the following link: http://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.